Customer Service Experience Checklist

Apr 20 2015

Disabilities and Human Rights Group has been meeting this winter and developed a checklist to assess customer service experience in local businesses, agencies and institutions. The main purpose of the checklist is to help everyone understand their rights according to the Accessibility for Ontarians with Disabilities Act and to communicate more effectively about the good and not so good experiences while getting to the services they need.

Decent Lives Community Forum May 1

Apr 8 2015

Decent Lives Community ForumInterested in a Civic Declaration created from the ground up with citizens and local leaders to create a community of shared opportunity for everyone? Join a discussion about decent work and decent income through supports geared to the needs of people at different life stages. The authors of the paper Creating Communities of Shared Opportunity across Ontario, Marvyn Novick and Peter Clutterbuck from the Social Planning Network of Ontario, are welcoming you to a dialogue about this inspiring proposal on May 1, 6pm-8pm at the Kitchener City Hall Routunda.

March 2015 Green E-Neighbour

Mar 10 2015

Tree SeedlingSpring is around the corner! With the celebration of Earth Month Events, the City of Kitchener has supported clean-ups that are now traditional activities in many neighbourhoods. Take a look at suggestions on how to bring neighbours together for environmental action in the March E-Neighbour and make your activity Green Neighbourhood Award worthy! 

Promising Referral Practices

Mar 6 2015

With Faed Hendry, Findhelp and Theresa Polykov, Settlement.orgToronto West Local Immigration Partnership has organized this February a half-day forum on "Supporting Effective Referrals". One of the topics was "Innovative referral models and promising practices" and our team showcased the multi-year project "Building Information Support to Ontario Newcomers (BLISON)" done in collaboration with InformOntario and the learning opportunities available to the information and the settlement sector in Ontario.  

Benefits of VisitAble Housing

Feb 28 2015

On February 26th, members of the Kitchener-Waterloo VisitAble Housing Task Force met with real estate agents from Kitchener Waterloo Association of Realtors (KWAR) to discuss the benefits of VisitAble Housing in Waterloo Region. Great discussion focused on the spectrum of accessible housing design, and how building more VisitAble homes could impact our community for the better. For more information on VisitAble Housing, visit

February 2015 Community Update

Feb 16 2015

Social Planning Council Kitchener-Waterloo has received transitional funding to maintain the Waterloo Region Community Information Database for the first half of 2015. This database is the foundation of our work and connects users to the resources and services in the community. For over 35 years, the Region has provided an annual grant to support our data management work, and this relationship will be changing later this year as the Region moves through a new request for proposal process. Read more about the work at the Social Planning Council and find new ways to connect, such as subscribing to our RSS news feed

Family Day Events- 2015

Feb 12 2015

Family Day 2015Need something to do with the family this Family Day weekend? Check out our list of stuff to do across the Waterloo Region and beyond this Family Day weekend (February 14-16th, 2015)  If we've missed an event, please feel free to email us the details at


2015 Call for Membership

Jan 29 2015

SPC KW logo

Do you want to find solutions to social issues? Be informed and get involved: become a member of the Social Planning Council of K-W. As a member, you will be kept informed of our activities and about what is happening in the community.  Members are invited to provide input and take leadership on issues. Members can vote at our Annual General Meeting and sit on our Board of Directors to guide the future of the organization. Fees vary for individuals and organizations.  Complete the membership form here.

Continue reading to find out what residents of Waterloo Region said about the role of a non-government organization such as ours that helps people work on social issues in our community (2014 Omnibus Survey Preliminary Results, PMG Intelligence).

Poverty Free KW at Ontario Pre-Budget Consultation

Jan 21 2015

Laura Lee Roberts PFKW & Sandy Ellis WR Retired Union Worker

"We applaud the change of language used in the second Ontario Poverty Reduction Strategy that acknowledges the potential of all citizens to prosper. However, neither the 2nd Poverty Reduction 
Strategy nor the Fall Economic Update Backgrounder, Supporting A Fair Society, go far enough to articulate the holistic vision and approach needed to eliminate poverty and guide successful social assistance reform in Ontario." Read the whole Poverty Free Kitchener-Waterloo submission to the Ontario pre-budget consultations and make sure to follow updates on our Ontario Budget 2015 page with more submissions to be published. 

Access Waterloo Region Needs Survey (by February 17)

Jan 14 2015
Access Waterloo Region LogoAre you an individual with a disability living in Waterloo Region, or a parent/caregiver/family member of someone with a disability? Help improve how information is provided to you. Please complete a brief survey at The survey will be open until Tuesday, February 17, 2015.   Please share the survey link with others in your network. 
Visit our Access and Inclusion page to find out more about our access and inclusion work such as the searchable online directory of services and resource booklet in support of Access Waterloo Region (AWR), a group of agencies that provide services to persons with disabilities and their families.